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Career Opportunities

1st Capital Bank offers a welcoming, friendly work environment and a caring attitude toward its employees. The Bank places great value on its employees, realizing its success as a community bank is largely due to an extraordinary staff. Competitive compensation and a strong benefits program are offered with special focus on helping employees achieve a healthy work/life balance.  We are also proud to be active in our community and proud of the emphasis management places on community involvement.

To apply for a career with 1st Capital Bank please send us your resume.

Email: paula.draeger@1stcapitalbank.com
Fax: (831) 264-4001 please include a cover letter or fax sheet

Reminder: Standard email is not encrypted and should not be considered a secure alternative when sending sensitive personal information.
or Mail:
 
1st Capital Bank
Human Resources Department
5 Harris Court, Building N, Suite 3
Monterey, California 93940
 

Current Positions

Job Posting: Client Services Supervisor

 

Summary: Under general supervision, this position provides superior prompt, courteous and efficient customer service while performing intermediate and advanced customer service duties and transaction processing; and assisting with customer account issues. Responsible for assisting the client services manager with branch operations and staff management which may include, but is not limited to, operating a teller window, opening a new account, posting transactions to customer accounts and general ledgers, counting currency, reviewing reports, and/or file maintaining information on the core or third party systems and assisting other staff members.

 Key Responsibilities

  • Advanced knowledge of various types of consumer and commercial accounts including checking, savings, money market accounts, and CDs.
  • Maintain complete knowledge of account types, products and services and necessary disclosures, and acceptable legal documentation.
  • Ability to occasionally oversee daily branch operations. This includes managing staff.
  • Ability to open, maintain and close all account types.
    Assists staff with complex transactions and the resolution of errors and customer disputes.
  • Has expert understanding of bank branch products in order to answer customer inquiries regarding accounts or other bank services, policies and procedures.
  • Must adhere to all Federal and State regulations pertaining to this industry.

Skills:

  • Experience as a teller, new accounts representative or central operations specialist preferred.
  • High level of accuracy reconciling posting and adjusting financial transaction entries.
  • Maintain confidentiality of files and privileged information.
  • Present a professional and supportive demeanor and appearance.
  • Display excellent customer service skills to deal professionally and tactfully with customers.
  • Qualifications
  • A combination of education, training and/or experience, which would substantially demonstrate the following knowledge and abilities:
  • High school diploma or equivalent education and experience. Some college coursework preferred.
  • Working knowledge of banking and the financial services industry with at least four years banking experience.
  • Experience with supervising staff and processes strongly preferred.
  • May be asked to maintain notary or medallion signature guarantee designation.

 

 

 

Benefits and Programs

 

Eligibility

All 1st Capital Bank employees scheduled to work 30 hours or more per week are eligible for health insurance benefits. The Bank provides coverage for domestic partners, spouses, and dependent children at a reduced cost to the employee for premiums.

Health and Welfare Benefits

The Bank offers comprehensive medical, dental, and vision coverage for employees and their eligible dependents.

Vacation

Vacation is offered based on hours worked, length of employment, and position held.

Holidays

The Bank offers 10 paid holidays based on the Federal Reserve Bank’s schedule.

Health and Appointment Time

This time is provided to deal with health issues for the employee, a dependent, or a close family member. It also may be used for visiting a child’s school.

401(k) Savings Plan

Eligible employees may make pre-tax contributions to a 401(k) savings plan. The Bank will match a portion of employee contributions.

Life Insurance

The Bank provides Basic Life and Accidental Death and Dismemberment insurance coverage for its employees and their dependents. The Bank also offers an affordable voluntary life insurance plan for employees who desire more coverage.

Employee Assistance Program (EAP)

Employees, as well as anyone living with them, are offered confidential professional counseling services to deal with issues such as:

Financial matters

Legal issues

Family concerns

Tax questions

When faced with the challenge of finding assistance for child and elder care, the Employee Assistance Program offers information about what is available in the community.

Skill Building Seminars

Various seminars are offered to help employees build better skills, such as improving computer proficiency, developing product knowledge, or learning to be a better communicator.

Free Checking/Savings/On-Line Banking

Employees are immediately eligible to receive checking and savings accounts including On-line Banking from 1st Capital Bank free of monthly service charges.

Premium Only Plan (Section 125)

The employee portion of premiums for all qualified plans can be deducted from pay on a pre-tax basis.

 

~1st Capital Bank is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristics protected by law.~